Privacy Policy – TMPARTNERS

Tiago Machado Partners, Lda. (hereinafter referred to as the Entity or TMPARTNERS) is a legal entity, and within its business activity, it may be necessary to collect personal data from its clients/users. Considering clients' right to privacy, TMPARTNERS does not collect any personal information without the prior consent of its data subjects.

Regarding the navigation and use of TMPARTNERS’ website by its users, data is collected via cookies to optimise and enhance the browsing experience. These cookies may or may not be stored on the user’s computer/device.

The aim is to clearly explain the collection and use of these cookies, their purpose, and the protection of the data collected through website usage.

No personal data is automatically collected during browsing without prior consent.

TMPARTNERS does not sell or transmit any personal data collected to third parties without prior consent, except when required by law.

2. Entity Responsible for Data Processing

In accordance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (GDPR – General Data Protection Regulation), the entity responsible for collecting and processing personal data is TMPARTNERS Lda., Rua Mouzinho de Albuquerque, Condo São Francisco, Loja B, 8200-356 Albufeira, Tax ID 508521505.

Although not legally required to appoint a Data Protection Officer (DPO), TMPARTNERS has an internal DPO who can be contacted via registered mail to the above address or by email at info@tmpartners.eu.

3. Definition of Personal Data

Any information, in written, magnetic, or digital form, that identifies or can identify a natural person.

4. Consent

When browsing the website, whenever identification and collection of personal data is required, the user must authorise it through clear and intuitive consent mechanisms.

For example, in a contact form, there will be a checkbox for the user to authorise the collection and processing of the provided data and subsequent contact by TMPARTNERS. Without consent, TMPARTNERS cannot contact the user.

Once authorised, the data will be processed in accordance with this Privacy Policy.

5. Personal Data to be Collected

Only the data strictly necessary for the indicated purpose will be collected, usually via forms. Depending on the purpose, the following may be requested: Name, Phone, Email, Tax Number, etc. Only mandatory fields are essential.

6. Purpose, Accuracy, and Collection of Data

Data accuracy is the sole responsibility of the data subject. Examples of data processing purposes include:

CRM: contact management, customer info, billing, support...
Accounting: invoicing, tax info, SAFT-PT file transmission
Marketing: profiling, product/service analysis
Network and systems management: monitoring, remote support
Registry operators: domain management (e.g., ICANN, DNS.PT)
Security control: access logs, surveillance, firewalls
Backups: access, recovery, deletion, redundancy
Legal obligations: data sharing when legally required
Recruitment: candidate data for selection processes

7. Data Sharing with Third Parties

Generally, data is not shared with third parties, except by legal requirement or business necessity. In such cases, procedures include: informing the data subject, obtaining consent (unless legally exempt), and ensuring secure transmission. Third parties must comply with GDPR/Privacy Shield standards.

8. Data Retention Period

Data is retained only for the time required to fulfil its purpose, typically during the contract or commercial relationship, with potential retention up to 2 years for control. Legal retention (e.g., for tax records) may extend to 10 years.

9. Data Security

Data is stored on servers controlled by TMPARTNERS, with access protected by security systems and encryption tools. While risks are minimised, illegal access may still occur, in which case containment measures will be taken as per GDPR.

10. Data Subject Rights

Data subjects have the right to access, rectify, delete, oppose, limit or transfer their data in accordance with GDPR. Requests must be made in writing to TMPARTNERS DPO by post or info@tmpartners.eu.

For security reasons, TMPARTNERS will verify the sender’s identity. If in doubt, the request may be denied until proper authentication is provided. Requests will be processed within 1 month whenever possible.

11. Right to Lodge a Complaint

TMPARTNERS’ DPO is available to clarify any doubts via info@tmpartners.eu.

Data subjects can also file a complaint with the Portuguese supervisory authority, CNPD – Comissão Nacional de Proteção de Dados, R. de São Bento 148, 1200-031 Lisbon.

12. Cookies: What They Are and Which Are Used

What are Cookies?

“Cookies” are code files stored on your computer or device via your browser, saving preferences and improving performance and browsing experience. They speed up browsing and reduce the need to re-enter data.

Purpose of Cookies

They store useful data, such as selected items in a shopping cart or session preferences.

Disabling Cookies

Cookies only retain information related to user preferences. You can manage or block them in your browser. Learn how to disable cookies here: Disable cookies

Types of Cookies Used on This Website:

Session Cookies – temporary cookies active during your visit
Strictly Necessary Cookies – enable basic site functions and secure areas
Analytical Cookies – collect anonymous usage statistics
Functionality Cookies – remember user settings and preferences

By using this site, you expressly accept the Terms of Access and Use described above.